(often known as the Education Ombudsman)

The Local Government Ombudsman now has three main areas of responsibility for complaints about education (complaints about the school have now been added). Please note that he has no responsibility for complaints about Academies. For these you should complain directly to the Department for Education (and good luck to you!). Currently they do not appear to have a Section set up for such matters. You will find further information and my current views on complaints about academies here.

The Ombudsman can deal with complaints about:

1. Appeals against Admission or School Transport issues, where these have been heard by an Independent Appeal Panel;
2. Appeals against Permanent Exclusions, where these have been heard by an Independent Appeal Panel;
3. Some Aspects of Special Educational Needs;
4. If you are dissatisfied with the way that a complaint about and to the school has been handled.

The Ombudsman website is at LGO