last updated 24/10/12
Complaints about school and academy admission appeals will only be upheld if both: (a) maladminstration is found in the process (the Panel or the admisison authority has not followed the rules laid down in the School Admission Appeals Code); and (b) such maladministration may have caused injustice - i.e. a wrong decision. You will not win a complaint if you disagree withthe decision of an appela panel, but have no fault with the process.
There are two organisations which consider complaints about different types of schools.
All other schools
Complaints about the appeal procedures organised by all other schools should be made to the Local Government Ombudsman (often known as the Education Ombudsman). You will find further information here.
The Local Government Ombudsman now has three main areas of responsibility for complaints about education. Please note that he has no responsibility for complaints about Academies.
The Ombudsman can deal with complaints about:
- Appeals against Admission or School Transport issues, where these have been heard by an Independent Appeal Panel;
- Appeals against Permanent Exclusions, where these have been heard by an Independent Appeal Panel;
- Some Aspects of Special Educational Needs;
The Ombudsman website is at LGO